RTC is proud to bring you this latest and greatest technology. Below are frequently asked questions to help you better understand Fiber-to-the-Home.  If you have any questions or would like to sign up for additional services, please contact RTC’s Customer Service Department at 888.862.3115.

Fiber-To-The-Home FAQs

  • The old copper cable and equipment needs updating and instead of replacing it with new copper cable, it will be replaced with fiber and new equipment.
  • Fiber provides additional bandwidth which will allow us to offer higher Internet speeds and provides a way for RTC to offer TV service in new areas.
  • Fiber will also allow RTC to offer additional services in the future that haven’t even been thought of yet!
  • Fiber-To-The-Home will provide state-of-the-art voice, data, and video services.
  • It requires less maintenance than copper cable.
  • Fiber will allow RTC to offer TV services in new areas.
  • First, equipment is mounted on each home and business in the project area.
  • Then, fiber is plowed to each of those homes and businesses.
  • After plowing is complete, the fiber is connected to the equipment and at that point your services are running over the new fiber optic cable.
  • The Optical Network Terminal (ONT), which will connect the fiber from outside to the wiring inside the house, and the power supply, which powers the ONT.
  • There is no charge for the equipment or the fiber installation.
  • RTC has hired several contractors to help complete the project. The contractors’ vehicles will be marked with RTC logos.

RTC serves 20 exchanges over a 6,000 square mile area.

We are about 90% built out with Fiber-To-The-Home (FTTH).

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