Services

Cameras

GET STARTED
RTC offers multiple cameras to fit your surveillance needs

Camera Packages

Basic

$749

One-time fee

1 – Samsung bullet camera w/ mount
1 – NVR (1TB) – up to 4 cameras

Preferred

$1,149

One-time fee

2 – Samsung bullet cameras w/ mount
1 – NVR (1TB) – up to 4 cameras
1 – Battery Backup

Ultimate

$1,949

One-time fee

4 – Samsung bullet cameras w/ mount
1 – NVR (2TB) – up to 8 cameras
1 – Battery Backup

Above offer only includes the items listed in each package. Prices may vary. Fees and taxes apply to package prices. Labor and materials for installation are not included and are billable. Offer subject to change. Restrictions may apply.
Enhanced Security

Custom Options

Looking for a custom option or to add on to your current system?

Samsung Camera Options

Bullet – outdoor

Bullet – indoor

Dome – outdoor

Dome – indoor

Network Video Recorder (NVR) Options

4 channel (1TB)

4 channel (2TB)

4 channel (4TB)

8 channel (2TB)

8 channel (4TB)

8 channel (8TB)

8 channel (12TB)

About

Capture Camera Systems

How-to use

RTC’s Camera Systems App

Call us about a free on-site visit and consultation

Free On-Site Visits

CALL RTC
Cameras

Request a Quote


Know What You Want?

APPLY NOW

Thanks so much for all the help. The two guys you sent out are wonderful. They did a great job of explaining everything until we were comfortable with our new system. I would definitely recommend them to anyone.

Happy Camera CustomerRTC Customer

We are really pleased with the new camera system. Snap shots of the cameras look great! Thanks to you and your install crew for doing a great job!

Jamie L.RTC Customer

Support & FAQs

Having trouble with your RTC TV?

Bob, IPTV Specialist, shares a few things to try at home before you call RTC.

Know Your Equipment

TV Set-Top Box

Router/ONT

804 Mesh Unit

Manage Your RTC Account Online With SmartHub

You’ve probably heard many times that switching to SmartHub is good for the environment by reducing paper use and saving trees. What you might not realize is just how beneficial SmartHub is in other ways.

SmartHub is a convenient way to access your RTC account and lets you manage all aspects of your account online or on your mobile device.

With SmartHub, you can pay your RTC bills online and receive your monthly statements from us by email, and pay them online with your financial institution in a safe and secure environment.

Not only can you use SmartHub to pay your RTC bills, you can use it to set bill reminders, and contact customer service with any services issues.

Creating a SmartHub account takes less than three minutes. Gain access to your SmartHub account online or on your mobile device with apps available for download for iOS and Android.

For more information on how to set up your free SmartHub account, follow the instructions below or call us at 888.862.3115.

How to Pay Your Bills Using SmartHub

  • To access SmartHub, go to RTC.coop and click on “Pay Bill” in the “My RTC” drop down menu at the top of the page.
  • If you were previously signed up for RTC E-Bill, just log-in using your E-Bill username and password.
  • If you were not signed up for E-Bill, click on the “New User” link at the bottom of the page and follow the instructions to sign up.

There is also a SmartHub app available for your smart phone and table computers. Once you are logged in to the SmartHub website click on links at the left to download the app for your particular device.

Purchase a new TV or new RTC remote?

Gena, Customer Service Representative, details the steps to program your RTC remote to your TV.

How to Submit a Trouble Ticket

If you’re having issues with any of your RTC services, please call our office immediately at 888.862.3115. Many times, customers will tell us they’ve been experiencing troubles for days, weeks, or even months. By waiting to call us, they experience a longer period of technical difficulties than is necessary. Remember, RTC typically does not know you’re having an issue until you informs us.

RTC’s business hours are Monday through Friday, 8:00 am to 4:30 pm. RTC does have an after-hours answering service that can troubleshoot email and Internet troubles over the phone. We also have technicians on call for emergency situations. If it’s not an emergency, we can try to fix the service issue over the phone. If the problem cannot be resolved over the phone, we’ll send out a technician the next business day.

When you call to report a technical issue after hours, please provide the following information so we can help you in a timely manner:

  • Name
  • Home telephone number
  • Cell phone number
  • Account number

If you’re not available when we return your call, we’ll leave you a message if possible. (Sometimes when we call cell phone numbers, the mail box is full or not set up, and we can’t leave a message.)

Closed Captioning Complaints

To report an immediate technical issue regarding closed captioning, please contact RTC at:

PHONE: 1.800.822.3311
FAX: 1.701.862.3008
EMAIL: rtc@restel.com

Written closed captioning complaints may be sent to:

MAIL: RTC
Attn: Brooks Goodall, Chief Operations Officer
PO Box 68
Parshall, ND 58770-0068

FAX: 1.701.862.3008

EMAIL: rtc@restel.com