Services

IPTV

IPTV Packages

2 Local Info Channel
3 Local ABC
4 Local Fox
6 PBS
7 EWTN
8 Inspiration
9 WGN
10 Local NBC
11 QVC
12 HSN
13 Local CBS

14 CW
15 Local Weather
16 CSPAN
17 CSPAN2
18 CSPAN3
19 WDAY’Z Xtra
20 Me-TV
21 Court TV Mystery
22 Justice Network
23 Heroes & Icons/BEK Prime

24 LaffTV
303 ABC HD
304 Fox HD
306 PBS HD
307 PBS2 – PBS World/Lifelong Learning
308 PBS3 – Minnesota Channel
309 PBS4 – PBS Kids
310 NBC HD
313 CBS HD
314 CW HD

2 Local Info Channel
3 Local ABC
4 Local Fox
6 PBS
7 EWTN
8 Inspiration
9 WGN
10 Local NBC
11 QVC
12 HSN
13 Local CBS
14 CW
15 Local Weather
16 CSPAN
17 CSPAN2
18 CSPAN3
19 WDAY’Z Xtra
20 Me-TV
21 Court TV Mystery
22 Justice Network
23 Heroes & Icons/BEK Prime
24 LaffTV
25 ND Senate
26 ND House
30 ESPN
31 ESPN2
32 ESPN Classic
33 ESPNU
38 FXX
49 OWN
77 OWN HD
99 MidcoSN
100 MidcoSN2
101 Pay-Per-View
102 Pay-Per-View HD
200 Hallmark
201 Hallmark Movies & Mysteries
202 Freeform
203 Food
204 Discovery
205 Lifetime
206 LMN
207 Hallmark Drama
208 FX Network
209 TBS
210 USA
211 TNT

212 Animal Planet
213 E!
214 GAC
215 CMT
216 The Weather Channel
217 Travel
218 Discovery Life
219 Golf
220 NFL Network
221 Fox Sports 1
222 FSN
227 Sportsmen
228 The Olympic Channel
229 FBN
230 Fox News
231 CNN
232 HLN
233 CNBC
234 MSNBC
238 SyFy
239 Paramount Network
240 TV Land
241 Comedy
242 VH1
243 MTV
248 CBS Sports
249 NBC Sports Network
250 Outdoor
251 Cartoon Network
252 Disney
254 Disney XD
255 Nickelodeon
256 National Geographic
257 Bravo
258 Oxygen
259 WE!
260 TruTV
261 RFD
262 The Cowboy Channel
264 TCM
265 FMC
266 AMC
267 DIY
268 TLC
269 HGTV
270 A&E
271 FYI

272 History
273 Viceland
280 Destination America
281 Discovery Family
282 Investigation Discovery
283 Science
284 American Heroes
300 Motortrend
303 ABC HD
304 Fox HD
306 PBS HD
307 PBS2 – PBS World/Lifelong Learning
308 PBS3 – Minnesota Channel
309 PBS4 – PBS Kids
310 NBC HD
313 CBS HD
314 CW HD
316 Hallmark HD
317 Hallmark Movies & Mysteries HD
322 BEK Sports + West
323 BEK Sports + East
330 ESPN HD
331 ESPN2 HD
333 ESPNU HD
336 MLB HD
338 FXX HD
365 FMC HD
366 AMC HD
399 Midco Sports HD
400 A&E HD
401 Discovery HD
402 Freeform HD
403 Food HD
404 History HD
405 Lifetime HD
406 LMN HD
407 Hallmark Drama HD
408 FX HD
409 TBS HD
410 USA HD
411 TNT HD
412 Animal Planet HD
413 E! HD
414 GAC HD
415 CMT HD
416 The Weather Channel HD

417 Travel HD
419 Golf HD
420 NFL HD
421 Fox Sports 1 HD
422 FSN HD
424 FSN Plus HD
428 The Olympic Channel HD
429 Fox Business Network HD
430 Fox News HD
431 CNN HD
433 CNBC HD
434 MSNBC HD
438 SyFy HD
439 Paramount Network HD
440 TV Land HD
441 Comedy HD
442 VH1 HD
443 MTV HD
448 CBS Sports HD
449 NBC Sports Network HD
450 Outdoor HD
452 Disney HD
454 Disney XD HD
455 Nickelodeon HD
456 National Geo HD
457 Bravo HD
458 Oxygen HD
459 WE HD
462 The Cowboy Channel HD
467 DIY HD
468 TLC HD
469 HGTV HD
471 FYI HD
480 Destination America HD
481 Discovery Family HD
482 Investigation Discovery HD
483 Science HD
484 American Heroes HD
650-699 Music

2 Local Info Channel
3 Local ABC
4 Local Fox
6 PBS
7 EWTN
8 Inspiration
9 WGN
10 Local NBC
11 QVC
12 HSN
13 Local CBS
14 CW
15 Local Weather
16 CSPAN
17 CSPAN2
18 CSPAN3
19 WDAY’Z Xtra
20 Me-TV
21 Court TV Mystery
22 Justice Network
23 Heroes & Icons/BEK Prime
24 LaffTV
25 ND Senate
26 ND House
28 TBN
29 ShopHQ
30 ESPN
31 ESPN2
32 ESPN Classic
33 ESPNU
34 ESPN News
35 College Sports (Atlantic)
36 College Sports (Central)
37 College Sports (Pacific)
38 FXX
39 BBC America
40 CNBC World
41 Cooking Channel
42 Crime & Investigation
43 Military History
44 Nat Geo WILD
45 Nick Jr
46 Nicktoons
47 Universal Kids
48 TeenNick
49 OWN
53 CMT Music
54 Lifetime Real Women
55 Logo
56 MavTV
57 MTV2
58 Nick Music
59 BET Jams
60 MTVU
61 MTV Classic
62 BET Soul
63 MTV Live HD
64 Telemundo
65 AWE

66 BBC World News
67 Game Show Network
70 Fox Sports 2
71 Fusion
72 Boomerang
73 Disney Junior
75 Nick Jr HD
76 Nicktoons HD
77 OWN HD
99 MidcoSN
100 MidcoSN2
101 Pay-Per-View
102 Pay-Per-View HD
200 Hallmark
201 Hallmark Movies & Mysteries
202 Freeform
203 Food
204 Discovery
205 Lifetime
206 LMN
207 Hallmark Drama
208 FX Network
209 TBS
210 USA
211 TNT
212 Animal Planet
213 E!
214 GAC
215 CMT
216 The Weather Channel
217 Travel
218 Discovery Life
219 Golf
220 NFL Network
221 Fox Sports 1
222 FSN
223 Big Ten Network
226 SEC
227 Sportsmen
228 The Olympic Channel
229 FBN
230 Fox News
231 CNN
232 HLN
233 CNBC
234 MSNBC
238 SyFy
239 Paramount Network
240 TV Land
241 Comedy
242 VH1
243 MTV
248 CBS Sports
249 NBC Sports Network
250 Outdoor
251 Cartoon Network
252 Disney
254 Disney XD
255 Nickelodeon
256 National Geographic

257 Bravo
258 Oxygen
259 WE!
260 TruTV
261 RFD
262 The Cowboy Channel
264 TCM
265 FMC
266 AMC
267 DIY
268 TLC
269 HGTV
270 A&E
271 FYI
272 History
273 Viceland
280 Destination America
281 Discovery Family
282 Investigation Discovery
283 Science
284 American Heroes
300 Motortrend
303 ABC HD
304 Fox HD
306 PBS HD
307 PBS2 – PBS World/Lifelong Learning
308 PBS3 – Minnesota Channel
309 PBS4 – PBS Kids
310 NBC HD
313 CBS HD
314 CW HD
316 Hallmark HD
317 Hallmark Movies & Mysteries HD
322 BEK Sports + West
323 BEK Sports + East
330 ESPN HD
331 ESPN2 HD
333 ESPNU HD
334 ESPN News HD
336 MLB HD
338 FXX HD
365 FMC HD
366 AMC HD
370 Fox Sports 2 HD
399 Midco Sports HD
400 A&E HD
401 Discovery HD
402 Freeform HD
403 Food HD
404 History HD
405 Lifetime HD
406 LMN HD
407 Hallmark Drama HD
408 FX HD

409 TBS HD
410 USA HD
411 TNT HD
412 Animal Planet HD
413 E! HD
414 GAC HD
415 CMT HD
416 The Weather Channel HD
417 Travel HD
419 Golf HD
420 NFL HD
421 Fox Sports 1 HD
422 FSN HD
423 Big Ten Network HD
424 FSN Plus HD
426 SEC HD
427 Sportsmen HD
428 The Olympic Channel HD
429 Fox Business Network HD
430 Fox News HD
431 CNN HD
433 CNBC HD
434 MSNBC HD
438 SyFy HD
439 Paramount Network HD
440 TV Land HD
441 Comedy HD
442 VH1 HD
443 MTV HD
444 Nat Geo WILD HD
448 CBS Sports HD
449 NBC Sports Network HD
450 Outdoor HD
452 Disney HD
453 Disney Junior HD
454 Disney XD HD
455 Nickelodeon HD
456 National Geo HD
457 Bravo HD
458 Oxygen HD
459 WE HD
462 The Cowboy Channel HD
467 DIY HD
468 TLC HD
469 HGTV HD
471 FYI HD
480 Destination America HD
481 Discovery Family HD
482 Investigation Discovery HD
483 Science HD
484 American Heroes HD
650-699 Music

Premium Packages

$19.95/mo.

500 HBO
501 HBO2
502 HBO Signature
503 HBO Family
545 HBO HD

$16.95/mo.

530 The Movie Channel
531 TMC HD
532 TMC XTRA
533 FLIX
534 SHO
535 SHO 2
536 SHO Showcase
537 SHO Extreme
538 SHO Family Zone
539 SHO Next
540 SHO Women
541 SHOxBET
542 SHO HD
543 SHO 2 HD
544 SHOxBET HD

$16.95/mo.

507 Starz
508 Starz HD
509 Starz Comedy
510 Starz Kids & Family
511 Starz InBlack
512 Starz Edge
513 Starz Cinema
514 Encore
515 Encore Action
516 Encore Suspense
517 Encore Westerns
518 Encore Classic
519 Encore Black
520 Encore Family

$16.95/mo.

504 Cinemax
505 More Cinemax
506 Action Cinemax
546 Cinemax HD
Catch the Game

ESPN 3

For RTC TV customers (Preferred Package and higher), ESPN3 can be accessed via watchTVeverywhere on any internet connected device.

WATCH ESPN3
On Demand

Pay-Per-View

Use your remote to order an event. Go to channel 101 to see what’s available for purchase. Highlight the show you’d like to watch, and press “OK” to purchase. Your purchases will be included on your monthly RTC bill.

Support & FAQs

Having trouble with your RTC TV?

Bob, IPTV Specialist, shares a few things to try at home before you call RTC.

Know Your Equipment

TV Set-Top Box

Router/ONT

804 Mesh Unit

Manage Your RTC Account Online With SmartHub

You’ve probably heard many times that switching to SmartHub is good for the environment by reducing paper use and saving trees. What you might not realize is just how beneficial SmartHub is in other ways.

SmartHub is a convenient way to access your RTC account and lets you manage all aspects of your account online or on your mobile device.

With SmartHub, you can pay your RTC bills online and receive your monthly statements from us by email, and pay them online with your financial institution in a safe and secure environment.

Not only can you use SmartHub to pay your RTC bills, you can use it to set bill reminders, and contact customer service with any services issues.

Creating a SmartHub account takes less than three minutes. Gain access to your SmartHub account online or on your mobile device with apps available for download for iOS and Android.

For more information on how to set up your free SmartHub account, follow the instructions below or call us at 888.862.3115.

How to Pay Your Bills Using SmartHub

  • To access SmartHub, go to RTC.coop and click on “Pay Bill” in the upper right corner or select “Smarthub” from the “My RTC” drop down menu found by clicking the three white lines in same corner.
  • If you were previously signed up for RTC E-Bill, just log-in using your E-Bill username and password.
  • If you were not signed up for E-Bill, click on the “New User” link at the bottom of the page and follow the instructions to sign up.

There is also a SmartHub app available for your smart phone and table computers. Once you are logged in to the SmartHub website click on links at the left to download the app for your particular device.

Did You Purchase A New TV Or New RTC Remote?

Gena, Customer Service Representative, details the steps to program your RTC remote to your TV.

How to Submit a Trouble Ticket

If you’re having issues with any of your RTC services, please call our office immediately at 888.862.3115. Many times, customers will tell us they’ve been experiencing troubles for days, weeks, or even months. By waiting to call us, they experience a longer period of technical difficulties than is necessary. Remember, RTC typically does not know you’re having an issue until you inform us.

RTC’s business hours are Monday through Friday, 8:00 am to 4:30 pm. RTC does have an after-hours answering service that can troubleshoot email and Internet troubles over the phone. We also have technicians on call for emergency situations. If it’s not an emergency, we can try to fix the service issue over the phone. If the problem cannot be resolved over the phone, we’ll send out a technician the next business day.

When you call to report a technical issue after hours, please provide the following information so we can help you in a timely manner:

  • Name
  • Home telephone number
  • Cell phone number
  • Account number

If you’re not available when we return your call, we’ll leave you a message if possible. (Sometimes when we call cell phone numbers, the mail box is full or not set up, and we can’t leave a message.)

Closed Captioning Complaints

To report an immediate technical issue regarding closed captioning, please contact RTC at:

PHONE: 1.800.822.3311
FAX: 1.701.862.3008
EMAIL: rtc@restel.com

Written closed captioning complaints may be sent to:

MAIL: RTC
Attn: Brooks Goodall, Chief Operations Officer
PO Box 68
Parshall, ND 58770-0068

FAX: 1.701.862.3008

EMAIL: rtc@restel.com

Seasonal Disconnect Plans

RTC offers Winter and Summer disconnect plans. Contact us to place your services on a seasonal disconnect plan.

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