Technology made easy.
TechHome Protect Plus
Included with Enhanced Whole Home Wi-Fi Package
TechHome Protect Plus Support
Tech Home Protect Plus Support includes: SecureIT Plus, FileHopper Plus, Password Genie, the Identi-Fi app, and 24/7 free support on 4 devices.
Included with Ultimate Whole Home Wi-Fi Package
Assisted Installation: $19.95
(Includes basic computer clean-up)
RTC offers fully automated computer protection called SecureIT Plus. No more wasting your time picking the right products, installing them, and updating them. With SecureIT Plus you get assisted installation and a computer clean-up.
- Automatic detection and removal of viruses, worms, and trojans
- Automatic virus definition updates
- Block banner ads and internet pop-ups
- Identity theft protection
- Spyware detection
- Automatic spyware removal
- Real time spyware blocker
- Personal firewall
- Critical Windows updates
- Monthly e-mail report
- Professional installation service available
- Hard drive maintenance & optimization
- Parental controls (See User Guide at bottom of page)
Service Delivery and Support:
- Your SecureIT service will be installed by a professional technician who will check and verify system requirements, search for and remove previous anti-virus software, terminate any running processes that are on SecureIT’s active spyware/virus list, remove any unnecessary start-up items for better performance, install the product, and ensure all components are updated and running.
- SecureIT Plus automatically checks for and applies new updates every 15 minutes.
- If you encounter an issue with your computer, call SecureIT Plus technical support at 1.877.373.3320.
- Go to http://reports.securitycoverage.com to track your account activity.
Operating System Support:
- All Windows Vista Editions
- All Windows XP Editions
- Windows 2000 Professional
- 32 and 64-bit System
- 100 MB free HD space
- XP – 256 MB available RAM
- Vista – 512 MB available RAM
- High speed Internet
- Each machine requires a unique subscription and installation.
- All virus and spyware protection software must be removed prior to installation. SecureIT Services technicians are available to assist in this process. Stand-alone Firewall programs are able to be left on the machine in most instances.
- Installation times can vary depending on machine resources and internet connection speed.
- Average installation time is 18 minutes followed by the initial system clean-up which can take up to an additional 45 minutes depending on internet connection speed.
Computer accidents wait for nobody. That’s why its so important to back up your data early and often. FileHopper Plus is an automatic data backup solution that will back up your most important data every 30 minutes! Don’t leave your data to chance!
- Easy online backup of your photos, music, documents and more.
- Safe and secure 128 bit SSL encryption, the same protection technology used by banks today.
- Automatic and reliable. Built to set it and forget it.
- Fast, efficient backups. After the initial backup is complete, subsequent backups are lightning fast.
- Multiple computer use. Install File Hopper Plus on any number of Windows or Mac computers.
- Bandwidth throttling allows you to limit FileHopper Plus’ use of your internet connection to suit your needs.
- File Sharing – Invite friends and family to safely view and share files online just by sending an e-mail!
- Remote File Access – Access all your files and folders from any Internet connected computer!
- FileHopper Plus allows you to utilize one online folder to store, access and edit your files on any computer you have FileHopper Plus installed on.
- 24/7 Support. Phone, Chat and E-mail support are included at no extra cost.
To view the FileHopper Plus user guide, video tutorials and more, click here.
Password Genie is a convenient and secure password management system that saves all of your website usernames and passwords so you never have to write them down again! Password Genie automatically logs you into your favorite sites, saving you time by remembering all your passwords so you don’t have to.
Password Genie was built with simplicity in mind and developed specifically to help ensure your usernames and passwords are secured, backed up and readily available for you.
- Security – Eliminate all the written down or unprotected storage of your online identities
- Convenience – Save valuable time by automatically remembering your usernames and passwords, even across multiple computers (up to 5 computers or devices), unlimited users
- Reduced frustration – Never again have to use the “Forgot Password” link and hope the e-mail comes through in a timely fashion (if at all)
- Peace of mind – Never lose a username or password again
- Safe and secure
- Master password
- Stored with 256-bit AES encryption
- Transferred with 128-bit SSL
- Same technology used by secure sites and banks
- Automated backups or transfer to a new computer at any time
Password Genie can do a lot more including bookmarks, formfill, birthday reminders…etc.
Identify where you have a low wi-fi signal and know who and what devices are hooked up to your network.