RTC’s Customer Feedback Survey
Share your thoughts with us for a chance to win!
Complete our survey by December 1, 2020 to get entered into the drawings. Who wouldn’t want the chance at a $100 Amazon gift card just in time for the holidays?
While we do fun contests like this occasionally, we will never ask you to provide your sensitive personal information online. For this survey we’re working to gather feedback to continue to improve your experience with us. We are utilizing Tellwell (you will notice from the URL) to facilitate this survey which allows us to get an unbiased opinion.
Please remember to stay alert!
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The myRTCtv service is a streaming service that requires internet to function. Internet speeds of 100×100 Mbps or higher are required. If myRTCtv is cancelled prior to 6 months of service, you will be billed for any free devices you receive. Fees and taxes apply. Restrictions may apply. Devices may not be returned to RTC for credit.
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Who we are
We know that connecting you to the world is important, that’s why we are here. RTC was formed in 1951 to provide low cost, quality telephone service to its rural member owners. RTC continues to build and upgrade our plant infrastructure to bring you the best possible services at an affordable cost.
By the way, last time your tech was at the house he was fabulous! He did such a wonderful job getting our services up and explaining things. Thanks RTC!Kathy J.RTC Customer
I am very impressed by your techs. They were professional, polite and fixed the problem to my satisfaction. GREAT JOB!Apartment TenantRTC Customer
I was afraid with a weekend trouble the tech would be cranky, but the on-call tech who fixed my internet on Sunday was very pleasant, professional and made it a nice experience. I know how hard it is to be on-call on the weekend and keep a positive attitude.Ken K.RTC Customer
RTC’s Tech was very patient and knowledgeable. He went above and beyond with my trouble call and helped me set up all of my devices and event printed out an instruction sheet for me to use if I had future issues.Rod H.RTC Customer
I had an awesome experience with a RTC Tech today, fixing my phone trouble. He was pleasant and very thorough.Larry H.RTC Customer
Thank You for the prompt service. The tech that was here did a great job and was very polite. This was not the only trip RTC has made out here and every experience has been good!NicholeRTC Customer
We live in the Ryder area & recently got connected with RTC. I just wanted to take a few minutes to let you know how impressed we are with some of your employees. The customer service rep & tech who installed the equipment in our house were extremely polite, professional, and good at what they do. We feel they deserve some recognition & think they're assets to RTC & it's continued success. Thank you & have a great day!Ryder ResidentRTC Customer